JJ
Johann J
1 reviews | Active since May 2011
07 Mar 2023, 14:58
Shameless and Dishonest Staff!!
After many disputes over the years with the "BACK OFFICE" at Vodacom, I was again "shocked" by their total uselessness and incompetence today! As a result of an overpayment on the Vodacom Payment Platform, a month ago I was promised a refund within 72 hours, only to be informed today, two weeks later, that proof of payment is now required. This after I was sent a statement by Vodacom showing the payments and the credits on my account. Total proof of Vodacom staff lying and being dishonest. Shame on you .
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Replies (3)
Vodacom's replyOfficial
08 Mar 2023, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2023, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JJ
Johann J's updateReviewer Update
08 Mar 2023, 07:47STOP SENDING COPY AND PASTED MESSAGES AND READ CUSTOMERS RESPONSES. YOU ALL SUCK!!!!!!
JJ
Johann J's update08 Mar 2023, 07:47
Reviewer Update
STOP SENDING COPY AND PASTED MESSAGES AND READ CUSTOMERS RESPONSES. YOU ALL SUCK!!!!!!
JJ
Johann J's updateReviewer Update
08 Mar 2023, 10:46CAN YOU ALL PLEASE CATCH A WAKE UP!!!!!!
PROOF OF PAYMENT WAS SENT!!!!!!!
GET LERATO THE TEAM LEADER TO CALL ME OTHERWISE I WILL BE CALLING YOUR CEO MR JOOSUB.
PROOF OF PAYMENT WAS SENT!!!!!!!
GET LERATO THE TEAM LEADER TO CALL ME OTHERWISE I WILL BE CALLING YOUR CEO MR JOOSUB.
JJ
Johann J's update08 Mar 2023, 10:46
Reviewer Update
CAN YOU ALL PLEASE CATCH A WAKE UP!!!!!!
PROOF OF PAYMENT WAS SENT!!!!!!!
GET LERATO THE TEAM LEADER TO CALL ME OTHERWISE I WILL BE CALLING YOUR CEO MR JOOSUB.
PROOF OF PAYMENT WAS SENT!!!!!!!
GET LERATO THE TEAM LEADER TO CALL ME OTHERWISE I WILL BE CALLING YOUR CEO MR JOOSUB.