Shameful Vodacom Service...!

Vodacom cancelled our Fibre line to our Guesthouse business by accident on Thursday, 1st August 2019. According to them it was a “system fault.”

It is now 12 x days later + more than 11 x calls to their customer line - and still no connectivity and no answers as to when we’ll be up and running. To make it worse - we have had 4 x call centre agents who “promised” to phone us back within the hour. We’re still waiting.

This is shameful service delivery and customer care by Vodacom!