SHAMEEL JOOSUB......I AM APPALLED BY THE WAY YOUR CUSTOMER CARE OPERATES

Item: Vodacom
Rating: 1
Author: naeem A

This is now my second complaint on hello Peter as Vodacom has still not called me regarding my first complaint on hello Peter 12/01/2019…Today is the 3rd day and I'm still waiting for feedback...…..IF I DO NOT GET A CALL by today I WILL CALL YOUR CORPORATE HEAD OFFICE AND ASK FOR SHAMEEL JOOSUB

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Replies (1)

Vodacom's replyOfficial

16 Jan 2020, 07:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Jan 2020, 07:00

Official