CP
Charlton P
1 reviews | Active since Aug 2016
14 Feb 2023, 11:16
Shameel Joosub and his team promotes a poor client experience to Vodacom customers
Vodacom simply does not respond. Doe snot matter if you email customer service. Shameel Joosub himself, post numerous Hello peter complaints, post ont heir Facebook page or LinkedIn. THEY DO NOT RESPOND. DONT LET THE **** "WE WILL CONTACT YOU" FOOL YOU. THEY LIERS, ******* AND DONT RESPOND ANYWHERE.
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Replies (2)
Vodacom's replyOfficial
14 Feb 2023, 11:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Feb 2023, 11:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CP
Charlton P's updateReviewer Update
15 Feb 2023, 12:09Mr Joosub fosters a culture of no care to customer service. Not even him if tagged in a request for assistance lifts a finger. No wonder Vodacom is in the state it is in.
CP
Charlton P's update15 Feb 2023, 12:09
Reviewer Update
Mr Joosub fosters a culture of no care to customer service. Not even him if tagged in a request for assistance lifts a finger. No wonder Vodacom is in the state it is in.