Shame vodacom shame

I posted a recent post about vodacom that does not protect its customers from elite mobile who upgrades their contracts. Can you believe that vodacom does not even take the time to reply. Shame vodacom!!!! I have been double debited by elite mobile for over 11 months now elite comes and tell me that they will refund me only 1000 when it works out to over 3000. They though that because I have been battling for so.long with them that I would just jump with their calculations.