Shame on you Vodacom PE!!

My 85 year old mother took her NEW Samsung tablet to Vodacom Greenachres after she was told by Vodacom Walmer Park, (where she bought the tablet), that they could not get it going properly.<br> <br> She waited for just under 2 HOURS to be served, and then spent about an hour with a technician, and left the shop having been told she needs to call ANOTHER person about the sim card. The tablet is still not working!!<br> <br> How is this possible that they can treat an 85 year old like this. WHY WAS THIS PROBLEM NOT SORTED OUT BY VODACOM?????<br> AND HOW IS IT POSSIBLE THAT VODACOM CAN ALLOW AN 85 YEAR OLD TO WAIT IN A QUE FOR 2 HOURS?????<br> <br> If Vodacom had any sort of conscience about customer care, they would now go to her home, get her tablet working again, and put back all the games, apps etc onto her tablet, as she has no idea how to do this. I, her son, live in CPT and I was the one who set up her tablet and installed all the apps.<br> <br> PLEASE VODACOM, fix this problem for a very stressed old lady who loves her tablet!!