TK
Tania K
1 reviews | Active since Nov 2019
07 Feb 2020, 12:32
shame on you vodacom for *****ing my money
vodacom shady cell service has "upsold" me on a more expensive data package under the pretence that it was a free service, agent Mdokazis01 **** to me about my additional data being free to make a sale, she works for rewards and called me stating that my old plan was being migrated free of charge it is impossible to reach the rewards team on ***. do not fall for the trap this is **************** as agents are allowed to lie on recorderd lines and doop innocent vodacom customers
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Replies (1)Vodacom's replyOfficial
07 Feb 2020, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
