AS
Alastair S
1 reviews | Active since Feb 2025
02 Jul 2020, 16:43
Shame on you Vodacom
After struggling to put the money together to pay my account due covid19 retrenchment, it's now over a week amd my account is still reinstated properly. Numerous phone calls and bad service ratings after calls has rendered no result.
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Replies (2)AS
Alastair S's updateReviewer Update
02 Jul 2020, 16:45Sorry. Account is still not reinstated properly
AS
Alastair S's update02 Jul 2020, 16:45
Reviewer Update
Sorry. Account is still not reinstated properly
Vodacom's replyOfficial
03 Jul 2020, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jul 2020, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team