Shame on you Vodacom

My account is still not correct!! I want the recording from 31/05/2022 what was promised was not delivered!! Why can you not send my recording which is my contract to me?? You over charged me by R212.... I want my account to be corrected!! You dont want to share the recording which tells me you are hiding something it was a contract which you and I entered in surely it should not be rocket science to provide me with that recording!!