Shame on you Vodacom

Item: Vodacom
Rating: 1
Author: Norman B

Ok Vodacom so explain this to me, got a new data contract on Friday with 1GB data every month. The sim card is still in the sim casing and have not been used in any device. Saturday it showed 1GB on my Vodacom app but today it shows 921.6MB. So what happened? but you’re very persistent that you’re not “*****ing”data from us!!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Nov 2019, 10:48

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Nov 2019, 10:48

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Norman B's updateReviewer Update

07 Nov 2019, 17:24

7 November, still no call from consultant as you indicated, looks like you say this just to keep me quiet!!!!!!!!!!

Norman B's update07 Nov 2019, 17:24

Reviewer Update

7 November, still no call from consultant as you indicated, looks like you say this just to keep me quiet!!!!!!!!!!