Shame on you vodacom

I ordered a contract phone online on Sunday the 20 November 2022. Fortunately my work gave me a new device and laptop and I decide d to that i wanted to cancel my order with Vodacom as it was not approved yet. I wen to the mountain mall store and the lady assited me in calling the call Centre to cancel te=he contract. However they said that i must wait for a confirmation call and then only I can cancel the order. I decide to try one more time via online chat and the person assiting me told me exactly the same thing that I must wait for them to give me a confirmation call as the order was pending approval. Today I received only an sms confirming that the order has been approved and delivery will take place. This is unacceptable as i dont need the phone anymore and i tried to cancel even before it was approved. No confirmation phone call has been received at all. I am utterly dissapointed in this company. The contract wasn't approved and I will take this up with a lawyer as i have all communication recorder between me and vodacom. this company is unprofessional and is forcing sales on customers. shame on you vodacom.