FO
Francoise O
1 reviews | Active since Jul 2017
19 Mar 2021, 14:29
Shame on you VODACOM!!!!
After many years of being an excellent customer of VODACOM's and always paying my account on time my number and service has been cancelled. This at a time when we have been so badly affected by this pandemic and are doing our best to stay afloat and survive and can ill afford to loose Bussiness, our landline has been cancelled as we have had to move and now my only means of contact with my customers has been eradicated, surely this is not correct and is in fact unconstitutionalI. I am ashamed that in the middle of a pandemic when entrepreneurs such as ourselves are doing our best to feed their families and support their staff, you treat us like this, shame on you!
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Replies (1)Vodacom's replyOfficial
20 Mar 2021, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
