Shame on you VODACOM

On the 10th Oct Footfrog installed fibre and informed Vodacom to activate my internet and was told that between 3-24hours I will be connect. Followed up on Sunday and I was told on Monday, I followed up on Monday twice, was told tomorrow. On Tuesday was told they have escalated and will give me a feedback. Everyday morning and afternoon I would call... today is the 17 and non of their service representative have called me back to give me feedback and I am still not activated. They tweeter Customer Service DM is useless, all they do is that “Our team is looking into it, we will give keep in touch with feedback”. From Tuesday until today, that is all they have said despite given them all the information. If there is anyone at Vodacom that can call me and assist with a 5mins job to activate the router, please do. Here is my number ***. Maybe Vodacom has become like our government when you follow up, everyone will said I have sent an email, and that is it. I am even struggling to make a cancellation for this service, there is no place to cancel and get anew ISP. I have spoken to 11 representatives and asked them to escalate to their managers to call me back to solve the issue, non of them have called me back. Their service has become pathetic and I want nothing to do with them. Taking both my contract from them. What a she vodacom. I am so disappointed and I think their CEO should he know that their stuff is what they do on the ground would fire all the 11 employees and their managers. VODACOM, shame on you.. please come remove your fibre and take your router or I will remove it myself...