EW
Erica W
1 reviews | Active since Aug 2012
12 Mar 2019, 15:34
Shame on you Vodacom!!
An ******* SIM swop was allowed on my phone that resulted in a large amount of money being ****** from my bank account. I have reported this to the ***** department, with case numbers and relevant information. I have not received any reply or communication and it is absolutely impossible to get hold of anyone at Vodacom to assist. In the meantime I ma battling to keep my business doors open as a result of this. Shame on you Vodacom!!!!!!
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Vodacom's replyOfficial
12 Mar 2019, 15:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2019, 15:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team