FF
Furious F
1 reviews | Active since Feb 2019
20 Feb 2019, 14:17
Shame on you Vodacom
Basically my employee had a contract with Vodacom. In September2018 she phoned them to cancel her account and she was told that it would be done, but they never cancelled it. Now they are harrassing her and me saying that she owes them money that accumulated from September untill now the 20th of February 2019, even though they agreed to cancel the contract in September 2018. How is that not a crime? All the while she was under the impression that the contract was cancelled.... I am not happy with You Vodacom. What type of a racket are running there?
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Replies (2)
Vodacom's replyOfficial
20 Feb 2019, 15:25 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2019, 15:25
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Feb 2019, 17:39Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful, as the number listed under your profile does not exist. Kindly advise the user to contact us directly on Hello Peter or call 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful, as the number listed under your profile does not exist. Kindly advise the user to contact us directly on Hello Peter or call 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2019, 17:39
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful, as the number listed under your profile does not exist. Kindly advise the user to contact us directly on Hello Peter or call 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful, as the number listed under your profile does not exist. Kindly advise the user to contact us directly on Hello Peter or call 082135 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team