shame on you Vodacom

This is my second problem with Vodacom this year!<br> I enquired at the Vodacom store why I was not able to access my ****le airtime. <br> The staff member looked on the computer and said the account was deleted and no further action was needed and stamped a letter confirming this which I have in my possession.<br> 6 weeks later I received a legal document claiming non payment.<br> In February I changed my banking details for 3 accounts at Vodacom Key West Branch which they emailed head office on the day. After investigation I discovered that 2 accounts were changed but not this one.<br> Key West branch acknowledge this was not acceptable but could not help in any way. I have sent emails and phoned Vodacom to sort out but no response.<br> I paid the account balance outstanding immediately (excluding legal fees) to their lawyers BERNARD RAAFF and was assured the documents would be dealt with in the next 1 to 3 months and that no more action was necessary.<br> Today I received an SMS from these lawyers advising that a salary deduction will be instituted!<br> How do I expidite sorting out this problem. How can 3 monthsto sort out be acceptable service!