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Masedi M

1 reviews | Active since Oct 2020

20 Oct 2020, 17:17

Shame on you again Vodacom.

Shame on you Vodacom again. I have logged a request to be activated for fibre and today is day 10 and nothing. I have asked for a cancellation and again you refuse. Please consider this review as a formal termination of our contract since you are not willing to help me. Every response is that we have sent a request and we will give you a feedback. How many 24 hours have elapsed to do a 15 mons job. Bye and keep your poor service to your yourself. Shame on you. Come collect your router and dismantle your fibre line. You can take me to court if you want. Pathetic to say the list. After have spoken to more 15 people and none of them can provide a solution

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2020, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team