Shame on Vodacom

I send Vodacom an email regarding an increase in my account. A few months ago, I had the same problem. It took them months to sort it out, but they eventually refunded the amount due to me. Now we are starting all over again This was my email to Vodacom From: Alida Gmail <***> Sent: Tuesday, 11 March 2025 11:38 To: *** Subject: RE: Vodacom Invoices and Statements – I***

Good day I see that my statement amount increased again for the month of March and April!!!!!!!!!!!!!!!!!!! It is supposed to be R1817,99 per month and not R1924.80 The last time you added extra costs to my account without my concent I reviewed you on Hello Peter. Please adjust the account for 1 April to the amount of R1817,99 less the credit of 106,81 and load the debit order for R1 711,18 Call me if you do not understand!!!!!!!!!!!!!!!!!!!!!!!

7 Days later and no reply