Shame on u vodacom
Vodacom my uiteindelik ge****ak net om v my te se jammer ons kan nie met store policies in meng nie ons wil nie op ons franchises se tone trap nie sort dit met die winkel uit. Nou dis nou hoe hulle volgens hulle vip kliente behandel. Net net verlede week bel hul my om laptop op ****rak aan my af te smeer(teen moerse discount) cause i am valued customer. If u am so valued gee my wat ek betaal voor en nie foon wat binne 10ure v my probleme gee nie. Dink julle ekt niks beter om te doen as om te gaan drama maak oor foon as daar niks fout is met die ding nie? Shame on you!!!!
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Vodacom's replyOfficial
14 Nov 2019, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Nov 2019, 11:20Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply20 Nov 2019, 11:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided, your query has now been resolved. Regards Consumer Website Team