kS
kenny S

1 reviews | Active since Jan 2018

23 Sept 2022, 10:20

Sham for Vodacom

2021 on April Vodacom agent call'd me regarding monthly airtime for 24month yes i agreed he didn't tell me is the contract he told it's a monthly airtime for 24month on my own SIMCARD that i have used for more than 15years with out problem with any one okay know i was took out my sim from the phone i use and put on the other phone and the sim is nolonger working at all

I went to buy new sim card to sweep number and called Vodacom and i have told to go to vodacom shop to buy contract sim for R60 how can i buy contract sim well this is my 15years simcard im no crazy i can buy so much sim card well some are free on the street Pep store u can get it R1 i can not support vodacom family every time the charge more on contract why u making business with us

Now i want to settle the out standing balance the tell me im not going to get airtime or data why?i did took any simcard or phone the just called me on my own sim card why do i have to pay and now is been 4 day my sim card not working i dont received call or thing happening in my business and bank

Vodacom are ussless i recommend u guys not to take contract with this network providers are not good at all the are nice when the call u after u agree u will regrets

0
Replies (1)
Vodacom
Vodacom's reply23 Sept 2022, 11:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team