Shake/puzzle ****

Item: Vodacom
Rating: 1
Author: Riaz G

I really can't believe after being short of 1 puzzle piece for each prize I finally completed one puzzle just for the app to kick me completely out and says I can't log in. Spent so much time and money just to be ripped of with the vodabucks ****. I have screen shot of all the puzzles and it shows I'm short one puzzle piece yet I completed it and got ****med.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

29 Dec 2020, 10:49

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply29 Dec 2020, 10:49

Official

Best regards,

Vodacom's replyOfficial

29 Dec 2020, 11:57

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly refer to the below Shakeoff T&C' s and specifically point 57.

https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020

Regards Consumer Website Team

Best regards,

Vodacom's reply29 Dec 2020, 11:57

Official

Best regards,

Shake/puzzle ****

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