Shaken Complainant

I was shocked to learn that Vodacom, through Silversands Makro (Midrand) opened an account under my details. I only learned when my account was billed after a *****ulent account was opened using my details. I have reported the matter to the Bank and Vodacom but have learned that a thorough check is not done before opening accounts to verify the individuals opening the accounts. May this be resolved to clear my name.