A
Anonymous
1 reviews | Active since Jan 2020
06 Jan 2021, 18:06
SHAKE OFF IS A ****
Not happy. Get vouchers which ultimately you pay for buying data etc to get vodabucks and they keep giving you the same code. One day only only allows 1 use on a voucher code per account so you are being ****med thinking you are winning something only to find it cannot be used. This is false advertising and Vodacom must sort themselves out! Not cool
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Replies (2)
Vodacom's replyOfficial
07 Jan 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jan 2021, 13:57 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2021, 13:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,