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cM
catherine M

1 reviews | Active since Jan 2021

02 Jan 2021, 10:05

shake me out

im not happy about this shake my puzzles im left with 2 or 1 to get the pizza like the mini car , cash and cell's they are give me the one's that i have i feel like they are playing with our mind nd buy more airtime i called vodacom and they give other number to call which is not free to call im really tired of network

0
Replies (6)
Vodacom
Vodacom's reply02 Jan 2021, 10:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Jan 2021, 11:09
Official
 Dear Customer, 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

Please note that the puzzle pieces are random and system generated. Kindly continue shaking in order to increase your chances of winning. 

We apologize for the inconvenience. 

Regards, 

Vodacom Consumer Website Team 

Best regards,

cM
catherine M's update02 Jan 2021, 13:20
Reviewer Update
i would be happy if anyone called me
cM
catherine M's update02 Jan 2021, 13:27
Reviewer Update
how many random do i need to have to get the right puzzle
cM
catherine M's update02 Jan 2021, 13:30
Reviewer Update
if you check how many random puzzle i hv being getting and it looks like closing date is on the 4th
cM
catherine M's update04 Jan 2021, 22:10
Reviewer Update
im still not happy