SA
Shazia A

1 reviews | Active since Jan 2017

12 Jan 2018, 01:04

Shake everyday with Vodacom is a ****

I've played shake everyday with Vodacom. I received an SMS with a voucher from them to say that if I spend over a certain amount at CNA I should give them the ref code and will receive a discount. I purchased a few items from CNA and when it was time to pay the code didn't work. It's not the first time that this has happened according to the staff at CNA. This shake or play everyday is a ****. They send you sms's to say u have an entry into the grand prize draw that the date changes every time and no one is named a winner! Worst network! Will definitely be porting over

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Replies (2)
Vodacom
Vodacom's reply12 Jan 2018, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jan 2018, 14:59
Official

Dear Customer

As per the feedback received from the Rewards Support Team their office has been in contact with you and provided an update on your complaint.

Regards

Roderique Lategan