SM
Seipati M

1 reviews | Active since May 2020

02 Feb 2021, 16:39

shake everyday

I am writing this review with half a heartache vodacom's shake everyday competition can make a person so miserable. I understand very well that with a competition its a win or lose but with vodacom its like their system is set on who must win....I have been buying airtime and shacking and my puzzles are only left with one piece to complete but it seems like a dream , if its the system is not down then they repeatedly give me the same piece I have collected ,today I used about 20 shakes and I got the same piece of puzzles which I had already collected its so heartbreaking and frustrating because they encourage us to shake daily while they know that they are just selling us dreams. its pathetic really!!!! for a big company like them I expect better service. I think they should make more fair competitions in future because this current shake everyday has really made a lot of their customers to believe that its a ****.

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2021, 20:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team