GB
Gayle B

1 reviews | Active since May 2012

25 Jun 2019, 13:11

Shake Every Day a total ****

Another Shake every day ****. I "bought" two shakes on Sunday, both failed, due to a technical error, reported it by email, no word from Vodacom. If 10 million people buy 2 "invalid/failed/technical error" shakes a day, Vodacom make 20 million rand!!!!! . I am continuing with this shake every day and documenting all these things to pass on to the Advertising Ombudsman. This is the biggest **** out. I reported them for not advertising winners, a consultant phoned me and sent a link to the 2017 Renault Clio winners, not mention of the the million rand winner, the R100 000 then R50 000 now R10 000 weekly winners, is it so hard to just put a list of names on their website, they are taking the public for a ride and getting away with it. Its a disgrace, their is no transparency or accountability

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Replies (2)
Vodacom
Vodacom's reply25 Jun 2019, 14:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply27 Jun 2019, 08:21
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, please visit the links inserted below for more information on the Shake EveryDay promotion. Kindly note that Vodacom will only publish names and images of winners, with the prior expressed permission of the winner.

https://myvodacom.secure.vodacom.co.za/vodacom/competition-winners

https://myvodacom.secure.vodacom.co.za/vodacom/summer/shake-everyday-terms-and-conditions
 RegardsVodacom Consumer Website Team