rS
renier S
1 reviews | Active since Oct 2017
24 Oct 2017, 13:06
Shake Every Day
Stop playing this game. I "won" a song over the weekend. and it automatically subscribed to a monthly song download plan @ R29 a month.
After many attempts. I finally managed to unsubscribe from it. It wil only be effective from 23 November. If that R29 gets deducted from my account at the end of the month, I'm informing the National consumer tribunal about this.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Oct 2017, 13:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2017, 13:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Oct 2017, 14:48Dear client,
Your query has been addressed and resolved.
Warm regards,
SS
Best regards,
Vodacom's reply26 Oct 2017, 14:48
Official
Dear client,
Your query has been addressed and resolved.
Warm regards,
SS
Best regards,