"Shake and Win" All LIES

Item: Vodacom
Rating: 1
Author: Natania T

"Shake and Win" ! All lies myself and my husband has been shaking since 2017 we are forever entered into a draw from R100000 , to R10000 than to R50000, I can noe clearly see and say that this is all lies how can one shake for so long and never win??? All I receive is Data, SMS and at times you have to recharge with airtime to get the Data, We are surely porting to a more supporting not to mention reliable network.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Sept 2019, 07:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply25 Sept 2019, 07:22

Official

Vodacom's replyOfficial

26 Sept 2019, 11:31

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Shake Every Day is a competition and each shake does not guarantee a customer a reward. Feel free to fami****ize yourself with the T&C's

https://myvodacom.secure.vodacom.co.za/vodacom/summer/shake-everyday-terms-and-conditions Regards,Consumer Website Team

Vodacom's reply26 Sept 2019, 11:31

Official