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CLAUDIA W

1 reviews | Active since Feb 2015

23 Mar 2015, 11:35

SHAFIEK @ LEGAL DEPARTMENT

I RECEIVED AN EMAIL FROM SHAFIEK ON THE 17/3/2015 SAY: Hi Claudia<br> <br> Simon from our Legal division has noted that he has contacted you in this regard. <br> <br> He allocated 3 months airtime onto your line.<br> <br> Should you have any further queries you can contact our Legal division on ***.<br> <br> Regards<br> Shafiek<br> <br> I RESPONDED 4 TIMES AND NO RESPONSE: <br> Claudia vd westhuizen <br> Mar 18 (5 days ago)<br> <br> to eccclo <br> still waiting for some to phone me, <br> claudiav624 <br> Mar 17 (6 days ago)<br> <br> to eccclo <br> Really. <br> <br> Who did he speak to. Not me. He just loaded the airtime. I want someone to contact me. <br> Sent from my Vodafone Smart 4 mini, <br> claudiav624 <br> Mar 18 (5 days ago)<br> <br> to eccclo <br> And this is my 3rd email. I think u people are totally ***********. U cannot read nor reply to emails. I find it strange that I must send 3. I'll just add more comments to hello peter and other websites if I don't get a call from either u or rashid.<br> <br> AND I AM STILL F***** WAITING. I AM NOW ON THE PHONE WITH LEGAL, THEY ARE CURRENTLY LOOKING FOR THESE PEOPLE. BUT REQUEST THEY PHONE ME BACK.<br> <br> <br>

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2015, 15:01
Official
Hello claudia#31,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team