Shady Statement

Item: Vodacom
Rating: 1
Author: Mandisa P

I cancelled my Vodacom contract in 2024 and today out of the blue, I received a final letter of demand for an amount of R812.97 from God knows where. No statement, no explanation, nothing-just a Final Letter of Demand!!! Since cancelling the contract-there was no communication, how this amount was reached is a mystery to me

Helpful (0)

Replies (2)

Vodacom's replyOfficial

11 Sept 2025, 07:07

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Sept 2025, 07:07

Official

Best regards,

Vodacom's replyOfficial

19 Sept 2025, 14:16

Dear Customer,

Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.

Please note that while we were unable to reach you directly, we have responded to your query via email.

Kind regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply19 Sept 2025, 14:16

Official

Best regards,

Shady Statement

About

Community

Businesses

Follow Us