IVdM
Isak Van der Merwe
1 reviews | Active since Jun 2013
05 Apr 2016, 19:54
shady insurance call
Just had a call from *** Person tried to sell me insurance on the handset, \ on behalf of Vodacom\".(despite the fact that the handset is almost 2 years old.) I must give permission to activate the insurance, and only after this has been done, will they email me the policy details after 30 days. The first month is free, and if I want to cancel the deal, I have to go into a Vodacom store to do so. They have my ID, my home address, banking details etc. How is this acceptable ?"
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Replies (1)Vodacom's replyOfficial
06 Apr 2016, 06:46Hello Scriptus,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Vodacom's reply06 Apr 2016, 06:46
Official
Hello Scriptus,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
