Shabby Voadacom Service

I am wondering .. how many people have had a problem with Vodacom.

Today I tried to cancel a number that I no longer use. I was asked to provide my ID number, email - all usual questions. Then I was asked when the money comes off. I told the call centre lady that the date varied - sometimes on the 29th, sometimes on the last day of the month - it happens when Vodacom submits its tape rolls. According to the lady I failed the security question because I did not give a date that exactly matched what she was looking at. I asked to speak to a supervisor - she could not dot hat because i failed a "security" question. I asked for a reference number for the call - I cannot get that because I failed a "security question".

Vodacom are quick to promise you the world when they want you to sign up.. afterwards.. no one wants to know you.

if it was not such a headache to change providers, I would be doing so now...