**** Service, **** Signal, *********** call center

I have changed my contract from a top-up contract to a pre-paid contract in January. Prior me changing my contract I used to get 4G signal on my iPhone6. However since I changed to a pre-paid contract I have NEVER ONCE had 4G signal. I called the call center on numerous occasion's however all I get is being passed from pillar to post and continuously being asked for the SAME INFORMATION despite me calling from the Vodacom number where they are able to AUTOMATICALLY pick up my information. I would hold on for about 20 minutes before being automatically routed to the customer satisfaction survey. More than 50% of the 20 minutes is where the agents say to me \please hold the line we will come back to you shortly"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826446;880804;8;2;0;0;0;0;2;NULL;NULL;NULL;15/03/10 10:10;15/03/11 6:59;Bad Attitude, Swearing,Assault, ***********, Rude;Burgert;Johan Greyling ***;***;Once the job has been accepted and a large deposit is paid, Johan sends *********** staff (without supervision) to do the job. He is rude, he assaulted me (I am cripple) in front of my staff and other suppliers and refuses to complete the job. He walked off site with my money. He pleads poverty all the time. He blames everybody for *****ing his tools (which he leaves on site unattended after hours). He swore at me and called me a \cripple-gat\"". I will not recommend him or his work to anyone!!! He tried *****ing my cell phone as well"