SH***** SERVICE!!!

I'M VERY DISSAPOINTED WITH THE BAD SERVICE I RECEIVED FROM VODACOM. MY NUMBER IS DUE FOR AN UPGRADE. SO I WENT WESTGATE FOR AN UPGRADE ONLY TO FIND THAT THEY DIDN'T HAV STOCK FOR P30. I WAS PROMISED A CALL AS SOON AS THE STOCK ARRIVES NO ONE CALLED.

I THEN RECEIVED A CALL FROM EASTGATE STORE WHERE INITIALLY TOOK MY COTRACT AND EXPLAINED MY SITUATION THAT I'M STILL WAITING. LONG STORY SHORT I GOT A CALL FROM "VODACOM " FOR MY "UPGRADE" SO THEY SAID THIS WAS ON THE 10th MAY AND ALSO EXPLAINED THAT I'M WAITING FOR A CALL FROM WESTGATE. THE SALES LADY SAID NO IT'S FINE WE HAVE STOCK AND WE CN DELIVER NEXT WEDNESDAY. THE PHONE ARRIVED ON WEDNESDAY AND IT WAS NEW NUMBER NOT AN UPGRADE I WAS DEBITED R175 THAT IN WAS NOT AWARE OF. I WENT BACK TO WESTGATE ON THE 3RD CALLED THEM AND TOLD THEM THEY MUST CANCEL THE NEW NUMBER AS I DO NOT WANT IT. I WAS PROMISED A COLLECTION ON THE 7TH THAT NEVER HAPPENED. I WENT BACK AGAIN ON SATURDAY TO THE WESTGATE AND CALLED THE CALL CENTRE I WAS PUT THROUGH TO DIFFERENT DEPARTMENTS WITH NO ONE TAKING RESPONSIBILITY FOR SELLING ME LIES ON THE PHONE AND NOW I'M STUCK WITH THE PHONE I DON'T WANT AND MY ACOOUNT IS AREAS AS I REVERSED THAT 175 THAT I WAS NOT AWARE OF.

I WANT THIS PHONE TO BE COLLECTED TODAY AND FOR MY ACCOUNT TO BE UP TO DATE. IF THIS IS NOT DONE BY COB TODAY THEN SH** WILL HIT THE FAN. I CANNOT DEAL WITH THIS INCOMPETENCE!!!