DB
Debbie B
1 reviews | Active since Oct 2012
02 Feb 2016, 09:51
SEVERAL COMPLAINTS AND STILL NOT SORTED
PLEASE INFORM ME WHY HAS NOBODY ATTENDED TO MY COMPLAINT THIS IS ABOUT THE 5TH COMPLAINT.<br> <br> PLEASE GO BACK ON HELLO PETER AND SEE SOMEONE CALLED ME AND NOTIFIED ME THAT THEY WILL LOG THIS COMPLAINT.<br> <br> UNTIL TODAY STILL NO RESPONSE.<br> <br> THIS IS NO THREAT I AM TAKING THIS MATTER TO THE OMBUDSMAN/702/94.7 AND THE LOCAL MEDIA.<br> <br> <br> NO WONDER THE CELL PHONE SHOPS ARE GETTING ****** AS PEOPLE DONT GET THE SERVICE THAT IS REQUIRED.
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Replies (1)Vodacom's replyOfficial
02 Feb 2016, 11:40Hello DebsF,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2016, 11:40
Official
Hello DebsF,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
