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Debbie B

1 reviews | Active since Oct 2012

02 Feb 2016, 09:51

SEVERAL COMPLAINTS AND STILL NOT SORTED

PLEASE INFORM ME WHY HAS NOBODY ATTENDED TO MY COMPLAINT THIS IS ABOUT THE 5TH COMPLAINT.<br> <br> PLEASE GO BACK ON HELLO PETER AND SEE SOMEONE CALLED ME AND NOTIFIED ME THAT THEY WILL LOG THIS COMPLAINT.<br> <br> UNTIL TODAY STILL NO RESPONSE.<br> <br> THIS IS NO THREAT I AM TAKING THIS MATTER TO THE OMBUDSMAN/702/94.7 AND THE LOCAL MEDIA.<br> <br> <br> NO WONDER THE CELL PHONE SHOPS ARE GETTING ****** AS PEOPLE DONT GET THE SERVICE THAT IS REQUIRED.

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2016, 11:40
Official
Hello DebsF,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team