MH
Marian H

1 reviews | Active since Jan 2018

28 Mar 2018, 12:01

settlement of Vodacom account

I settled my contract and handset in December.

Have now app**** for hp on a vehicle, so I asked Vodacom legal department for a settlement letter.

I still don't have the letter this is three days letter.

Who can I call to get a damn letter????????

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2018, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

MH
Marian H's update28 Mar 2018, 12:28
Reviewer Update
I have had enough of empty promises. I need the settlement letter today!