1 reviews | Active since Jan 2018
settlement of Vodacom account
Settled my Handset (ONLY) in December and told Vodacom, that it was ONLY the handset being settled. January they proceeded to take a full settlement value of the remainder of my contract, instead of taking the monthly contract amount. Try and explain this to Vodacom. They also do not want to cancel the Debit Order! Not very approachable and very unfriendly.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team