IB
I B
1 reviews | Active since Jul 2011
13 Jul 2020, 14:27
Settlement of account
I am trying to settle and close my account with Vodacom, but am really struggling to get help through the call center?!?
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Replies (2)
Vodacom's replyOfficial
13 Jul 2020, 15:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 15:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
IB
I B's updateReviewer Update
15 Jul 2020, 13:17Hi. I have not heard anything yet? I want to settle this account in full, this shouldn’t be this difficult?!?
IB
I B's update15 Jul 2020, 13:17
Reviewer Update
Hi. I have not heard anything yet? I want to settle this account in full, this shouldn’t be this difficult?!?