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Phinda D
1 reviews | Active since Nov 2021
21 Feb 2022, 23:41
Settlement letter not emailed
I had called in to request for a settlement statement for my cellphone contract in arrears but still have not received an email.
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Vodacom's replyOfficial
22 Feb 2022, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phinda D's updateReviewer Update
22 Feb 2022, 08:34Thank you.
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Phinda D's update22 Feb 2022, 08:34
Reviewer Update
Thank you.