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Evren Y

1 reviews | Active since Dec 2021

23 Jan 2023, 09:04

Settlement letter

An issue concerning a canceled contract that kept getting debited, regardless of me trying numerous times to cancel was resolved after posting on hello peter.

I was re-embursed all the payments made after the first attempt to cancel. The manager who handled this was very efficient.

They made a duplicate payment into my account which i then settled.

This amount still reflects on my credit record.

Vodacom please , I urgently need a settlement letter.

This is super urgent,

Please contact me on *** and email - ***

Urgent, Urgent.

Regards Evren

0
Replies (3)
Vodacom
Vodacom's reply23 Jan 2023, 09:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EY
Evren Y's update24 Jan 2023, 06:22
Reviewer Update
Hallo,

Please, honestly , it cannot be that hard to give me a settlement letter.
You kept it on my record for a long time now although i settled.

Now im asking you, you are keeping my life on hold.

I need that settlement letter Today.

Please, this is super urgent as iv said days ago.

EY
Evren Y's update25 Jan 2023, 15:29
Reviewer Update
How many times am i going to have to ask for this one simple thing.?

Guys , do you understand that through your lack of professionalism and just plain "no care"
attitude your are placing my life on hold.

I want that settlement letter that was paid in March last year!

I need the letter!
I need the letter!
I need the ****** letter!

Again my name is Evren Yilmaz ,ID-***, No.-***
Email - ***