Settlement letter.

Paid off my cellphone contract within months ( July) and have been asking for a settlement letter from Vodacom till this day. Vodacom doesn’t send settlement letters but on their system it’ll reflect as sent, you will run around like a headless chicken from store to store and all the consultants will tell you to call some departments then they promise to send it within 48 hours but never will. When you call again, you’ll be forwarded post to post. I have never regretted paying off a debt like I’m regretting paying Vodacom. I wouldn’t recommend taking a contract with Vodacom to anyone because you will struggle for a settlement and have their account flagged on your credit report with no assistance to remove it.