CH
Chante H
1 reviews | Active since Aug 2022
16 Aug 2022, 21:21
Settlement letter
I settled my account of R22000 in 2019. To my suprize my account is still open showing I owe that exact amount. This is once again your *********** departments that can't even allocate a payment of 3 years ago amd there is no way of getting in contact with you accounts department. I need a settlement letter!
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Vodacom's replyOfficial
17 Aug 2022, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team