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Frans R

1 reviews | Active since Jul 2011

12 Jan 2023, 09:44

SETTLEMENT

After getting a settlement amount i received an invoice in which the amount outstanding is higher than the quoted amount remaining after iv'e paid R 8900 the outstanding amount is now higher than the amount quoted to me

0
Replies (4)
Vodacom
Vodacom's reply12 Jan 2023, 10:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
FR
Frans R's update12 Jan 2023, 16:38
Reviewer Update
Complaint not resolved yet i was emailed the same settlement contract back to me that i signed the statements i received still differ
FR
Frans R's update12 Jan 2023, 16:38
Reviewer Update
I never received any other email from Vodacom today
FR
Frans R's update17 Feb 2023, 08:09
Reviewer Update
I would like to sat thank you for Mr Shameel Joosub and Thato Makoti whom sorted my problems efficiently i couldn't get help anywhere
Thank you
Thato