Settled Account but still updated as owing!!!!

So Vodacom charged me additional fees after debit oder bounced around 2 years ago, tried querying it multiple times. Now even after settling the matter with their attorneys and receiving a paid up letter, they still update my credit profiles that I owe them R33 rand how the hell is that possible VODACOM????? Rectify this immediately!!!! You are *********.....

I have sent emails to Vodacom in the past trying to rectify and settle the account but no response was received. I've had 3 contracts with you over the last couple of years and every single time has been a nightmare...... you are pathetic when it comes to assisting your clients..... even now ex client.