Setting lock limits over our free minutes

We have a few business contracts with vodacom for our company and a few months ago we set a call limit on our data bundles and calls, however, what Vodaom didn't advise us is that they will set the call limit PREVENTING us to utiilise our free minutes as well. <br> <br> We have a contract which provides a substantial amount of free minutes but the call limit doesn't allow us these free minutes. What doesnt make sense is that we pay for those free minutes and yet the limit overides the free minutes. That's a total *******. LOGICALLY, the call limit should only activate once the free minutes are completed. <br> <br> SO, Vodacom uses our money to pay their staff at our expense and that's how they can afford inefficient, cheap - or rather- Free labour.<br> <br> Yet again, Vodacom needs to hire EFFICIENT workforce and not run a ******* SYSTEM!