ZD
Zanele D

1 reviews | Active since Apr 2013

09 Dec 2019, 19:19

Set back of R600

I am honestly tired of Vodacom holding me back. I have settled the debt of R600 in October, its December now and my record is still not cleared. Just for a mere R600, I cannot purchase a car, house or even get a cellphone contract. Two weeks ago when I spoke to their legal department I was told that my name should be cleared in 7 days.

I've been making this follow up and receive the same response every time I call.

Can someone please assist me.

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2019, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team