ZD
Zanele D
1 reviews | Active since Apr 2013
09 Dec 2019, 19:19
Set back of R600
I am honestly tired of Vodacom holding me back. I have settled the debt of R600 in October, its December now and my record is still not cleared. Just for a mere R600, I cannot purchase a car, house or even get a cellphone contract. Two weeks ago when I spoke to their legal department I was told that my name should be cleared in 7 days.
I've been making this follow up and receive the same response every time I call.
Can someone please assist me.
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Replies (1)Vodacom's replyOfficial
10 Dec 2019, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
