**** SERVICES/*********** STAFF AT VODACOM

I am sending this on behalf of my Mother In-Law, Father In-Law passed away on the 12th October. A week later an email was sent to cancel the contracts. But it has taken vodacom so long to get this sorted out. that you are asking for payment first to be made. More than a month later. This has still not been resolved. Surely this can be resolved and i have seen that Vodacom employees like to add things onto my account to when i upgraded my contract the policy for when you are unemployed was just added, when i asked to the 1gb that was had to get added onto my number for that to stop, which was never taken off the number, as the contract came with 1gb per month now. I have also never had a open line and now all of a sudden i have that too. But i can tell you one thing if that runs over and into Hundreds I WILL NOT BE PAYING THAT AS VODACOM HAVE *********** STAFF WORKING THERE. ALSO MY MOTHER IN-LAW WILL NOT BE PAYING FOR AN ACCOUNT THAT SHOULD HAVE BEEN STOPPED DUE TO DEATH. IN ALL HONESTY I DO NOT KNOW WHY I KEEP ON UPGRADING WITH VODACOM THERE IS ALWAYS SOMETHING THAT GOES WRONG. I AM TIRED OF HAVING TO DEAL WITH ISSUES ON A CELLPHONE CONTRACT. SORT THESE ISSUES OUT ASAP.