TB
Teri-Anne Bridger
1 reviews | Active since Jun 2019
17 Dec 2020, 09:29
Services received is not what I am paying for
I have Vodacom fibre 50mps download and 50mps upload since we received the fibre the upload and download speed is nowhere near 50mps, the download speed is never more than 9.63 and the upload is never more than 26.11. Some days the mps is even less I feel that Vodacom should give me a credit from October to December since I am paying for 50mps and am not receiving the correct MPs.
Kind Regards
Teri-Anne ***
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Vodacom's replyOfficial
17 Dec 2020, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team