services do not work

Hi<br> <br> Vodacom self-service is pathetic , I unfortunately have been using the network for a year !!!!<br> It however will go on no longer .<br> I have to call the every month <br> <br> They send sms's that are incorrect advising sms , that your service has expired eg I received sms that my service has expired on the 2015-10-19 , today is the 20th . upon calling them their systems advise the service will expire on the 29th .<br> <br> Okay fine I really don't care at this point I just want to re-activate <br> So I attempt to do so via the ussd code which do not work . I then use there stupid sms service and its says undefined so this is just one eg in a 12 month + issue .<br> <br> I have reached my limits , their codes , their sms's , their services do not function ...<br> How do you sms a customer that their service will expire on 0000-00-00 . what the hell is wrong how difficult can this silly task be .<br>